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Should You Choose a Travel Agent Or Book Online?

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Planning your next holiday can be incredibly difficult. Deciding where to go is only half the battle. Once you’ve chosen your dream destination, you then need to choose where to stay, try to find reasonable flights, look for transfers, and even book excursions. This can make booking a holiday seem like an incredibly daunting task. Package holidays booked online can seem like an attractive option but they’re not always what they seem. As the old adage goes – if it looks too good to be true it probably is. To learn why you should choose a travel agent instead of booking online, read this blog post!

ATOL Protection and Financial Protection

At Rich Vein Travel, every single holiday that we book is ATOL protected. ATOL stands for Air Travel Organiser’s Licence. ATOL protects you when you book a holiday with a UK travel company. It ensures that you don’t lose the money you paid out or become stranded abroad if your travel company collapses. Our holidays also include Supplier Failure Cover. The well-publicised collapse of Monarch Airlines and WOW Air left many customers stranded and out of pocket; but not ours. Thanks to our Supplier Failure Cover, you can be safe in the knowledge that you are financially protected against approved suppliers if they were to fail. Furthermore, as members of the Travel Trust Association, we can also guarantee 100% complete financial protection. When you book with Rich Vein Travel, your money is held in trust until your safe return to the UK.

Genuine Expertise

When booking with a luxury travel agent, you’ll be dealing with a travel professional who has genuine expertise. Usually, your travel agent will have been to the place that you’re planning to visit, or will at least be incredibly knowledgeable about the destination. This means that you can ask your agent lots of questions and trust their advice. At Rich Vein Travel, our travel experts make sure that they understand your needs, and what you are looking to get out of your holiday. This informs their recommendations. It means that the holiday of your dreams becomes a reality. So whether you’re considering a luxury cruise holiday, a honeymoon, or a quick European city break, our team of experts are on hand every step of the way.

Attention to Detail

There’s nothing worse than booking a holiday to a dream destination, only to arrive and realise it’s not what you expected. When booking online, the images may not be accurate. The hotel that claimed to be 4* may be closer to a 3* due to a lack of consistency in the hotel star rating system. Or you could end up miles away from the town you were planning to stay in. For example, when booking a holiday to Santorini, you may not know that the popular town of Perissa in the south, looks and feels very different to Oia in the North. This is where attention to detail becomes key. At Rich Vein Travel we pride ourselves on our attention to detail. Our travel experts have years of experience, and it shows.

Less Stress

Booking a holiday should be hassle-free. So let Rich Vein Travel pore over the finer details, find the best flight times, and determine the best way to get from A to B. When booking a holiday with a travel agent, the responsibility lies with the agent, and they’ll be able to present you with a small selection of options that you can dismiss or refine until you’re 100% happy. This makes life simpler. It’s the easiest way to travel. Should any issues occur once you arrive at your destination, your travel expert will be on hand throughout your holiday, and when you return to the UK.

Private Transfers, Attraction Tickets and Excursions

Choosing to book your next holiday with Rich Vein Travel, means that you’ll be able to book your flights, accommodation, hotel transfers, attraction tickets, show tickets, and excursions, at the time of booking. This means that no additional effort or time is required on your side. This means that if you’re planning to see the Moulin Rouge in Paris, rather than booking last minute, you can book your tickets months in advance, safe in the knowledge that there will be a table with your name on it on the day.

Cost Saving

Booking with a travel agent or tour operator can often save you money. They typically have access to exclusive offers that you will not find anywhere else online. If they’re a tour operator, they will be able to create them themselves. Travel professionals are also able to receive special upgrades from the partners they work with which means that you, the customer, may often benefit from a range of little extras. Some of the most common added extras we provide include free UK airport lounge passes, onboard credit on cruises, and massages for newlyweds on their honeymoon.

Bespoke Travel Experiences

Unlike a holiday booked online, booking with a travel agent means the opportunities are endless. With a travel agent, nothing is too much to ask. No hotel is off limits. No experience is impossible to arrange. Every single element of your holiday is customisable when you choose to book it with a travel agent. This is one of the main benefits of booking with an agent instead of booking online.

Want to book your next tailor-made holiday with a travel brand you can trust? Contact Rich Vein Travel. You can live chat with our travel team online during our opening hours, call 01618793959, or email


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